Professional Standards for Dance

Section 15 - Dispute resolution procedure


15. Dispute resolution procedure


15.1. Overview

CADA/East provides resources to members to support dispute resolution through Professional Development workshops, electronic and print literature, staff consultation and referral to mediation. Staff consultation is limited to listening to a complaint, referral to resources, and, on request, a written notice to parties whose actions are in conflict with the Professional Standards for Dance. Resources include referral to mediation when the dispute is related to Agreements based on the PSD. 

15.2. Early Resolution

Members are encouraged to first attempt to resolve disputes themselves by the suggested process.

Complainants are encouraged to engage the respondent in communication which:

        •  Identifies and explains the problem to the respondent, including the desired outcome to solve the problem; and
        • Provides an opportunity to the respondent to provide their perspective of the problem, including a proposed solution.
        • When a complainant and respondent can engage in such a conversation, this may resolve the matter informally and effectively.
        • Should an acceptable solution not be agreed upon, mediation may be a course taken by the complainant.
        • The complainant, however, should never feel obliged to approach a respondent if addressing the respondent could lead to an escalation of the dispute to an unwanted outcome. In such cases, mediation may also be a course taken by the complainant. 
15.3. Mediation

If a dispute cannot be resolved by steps taken in 15.1, artists should seek mediation and dispute resolution services from an appropriate provider. We recommend Generator’s resource on community accountability and legal support for artists. 



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